Privacy Policy

At GenzyWear, accessible from https://www.genzywear.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by GenzyWear and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us 

1. Information We Collect

When you visit GenzyWear, make a purchase, or attempt to make a purchase, we collect certain information necessary to process your order and improve your shopping experience.

• Personal Information: This includes your name, billing address, shipping address, payment information (including credit/debit card details or Cash on Delivery preferences), email address, and phone number.

• Device Information: When you browse our site, we automatically collect details about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

• Log Files: GenzyWear follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.

• Process your orders, arrange for shipping, and provide you with invoices and/or order confirmations.

• Communicate with you regarding your order status or customer service inquiries.

• Screen our orders for potential risk or fraud.

• With your permission, provide you with information or advertising relating to our products or services (such as newsletters or promotional discount codes).

• Improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• E-commerce Platform: We use platform providers to power our online store.

• Courier & Logistics Services: We share your name, shipping address, and phone number with third-party courier services (such as Leopards, TCS, Trax, or BlueEx) to fulfill and deliver your orders.

• Analytics: We use tools like Google Analytics to help us understand how our customers use the site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies and Web Beacons

Like any other e-commerce website, GenzyWear uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information (such as keeping items in your shopping cart).

You can choose to disable cookies through your individual browser options.

5. Data Retention

When you place an order through GenzyWear, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us